Privacy Policy

1. Who we are

Video Velocity is operated by Ray Lane. This policy explains how information is collected, used, disclosed and protected when you visit our websites, purchase Video Velocity through JVZoo or use Video Velocity and related services.

2. Information we may collect

We may receive information you provide directly, including your name, email address, support messages and account information. When you purchase through JVZoo, we may receive transaction details needed to provide access, confirm your order and support your account. JVZoo processes payment information under its own privacy practices; we do not receive your complete payment-card number.

We may also collect basic technical information such as browser type, device type, IP address, referring pages and website activity for security, troubleshooting and performance analysis.

3. Video and content data

When you use Video Velocity, you may upload videos, audio, transcripts, images, business information or other content. We process that material to provide the features you request, maintain the service, prevent abuse and provide support. You are responsible for ensuring that you have the right to upload and process that content.

4. How we use information

• Provide, maintain and improve Video Velocity.
• Create and administer your account and credits.
• Process and verify purchases made through JVZoo.
• Respond to support, privacy and refund requests.
• Send service notices and, where permitted, marketing communications.
• Protect the service, our users and our legal rights.

5. When information may be shared

We may share information with service providers that help us operate Video Velocity, including hosting, analytics, email, AI-processing and customer-support providers. We may also share information with JVZoo as necessary to administer purchases, refunds and affiliate transactions, or when required by law. We do not sell your personal information for money.

6. Cookies and similar technologies

Our websites and service providers may use cookies or similar technologies for essential operation, security, preferences and analytics. Browser settings may allow you to limit cookies, although parts of the service may not work correctly without them.

7. Retention and security

We retain information only as long as reasonably necessary for the purposes described here, including providing the service, maintaining transaction records and meeting legal obligations. We use reasonable safeguards, but no online system can be guaranteed completely secure.

8. Your choices and rights

You may request access to, correction of or deletion of personal information we control, subject to legal and operational requirements. You may unsubscribe from promotional email using the link in the message. Privacy rights vary by location.

9. Children’s privacy

Video Velocity is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Changes and contact

We may update this policy as the service changes. The date above identifies the latest revision. Questions or privacy requests should be sent to ray@raythevideoguy.com.